Privacy policy
PRIVACY POLICY
Last updated: April 13, 2026
This Privacy Policy describes how Renata Santoro PA ("we", "us", "our") collects, uses, and discloses your personal information when you visit https://www.renatasantororealtor.com (the "Site"), contact us, submit a form, request information, or otherwise use our services (collectively, the "Services").
By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Property preferences or inquiry details
- Any information you provide in contact forms, popup forms, or other communications with us
- Technical information such as IP address, browser type, device information, and usage data collected through cookies and similar technologies
2. How We Collect Information
We collect personal information:
- Directly from you when you fill out a form, request information, subscribe to updates, or contact us
- Automatically through cookies, analytics tools, pixels, and similar tracking technologies
- From service providers that help us operate the Site and communicate with you
3. How We Use Your Information
We may use your information to:
- Respond to your inquiries
- Provide real estate information, listings, updates, and related services
- Communicate with you by email, phone, or SMS, where permitted and where you have provided consent
- Improve our website, services, and user experience
- Maintain records of consent and communication preferences
- Comply with legal obligations and protect our rights
4. SMS Consent and Communications
If you provide your phone number and consent to receive SMS messages, we may send you SMS messages related to customer support, service updates, and follow-ups related to your inquiries.
Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out or HELP for assistance.
Consent to receive SMS messages is not a condition of purchase.
5. Sharing of Information
We may share your information with service providers that help us operate our business, such as website hosting providers, CRM providers, form tools, analytics providers, email service providers, and messaging platforms, solely as necessary to provide our services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of text message services.
We may also disclose information:
- If required by law
- To protect our rights, safety, and property
- In connection with a business transfer, merger, or similar transaction
6. Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to operate our website, analyze traffic, improve user experience, and support website functionality and analytics.
You can control cookies through your browser settings. Disabling cookies may affect some functionality of the Site.
7. Data Retention
We retain personal information for as long as necessary to provide our services, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us using the contact information below.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet or method of storage is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party websites.
11. Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after changes are posted constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, you may contact us at:
Renata Santoro PA
Email: renata@renatasantororealtor.com
Phone: +13056326989
Address: Pembroke Pines, FL, United States, Florida 33029
Website: https://www.renatasantororealtor.com